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Access, Integration and Quality of Care for Individuals with Serious Mental Health Challenges Enrolled in Florida’s Managed Medical Assistance Program

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Keywords:

access to health care, serious mental illness, SMI Specialty plan

Contact:

Lodi Rohrer

Abstract

 

This study evaluates access to health care, the coordination of physical and behavioral health services, and quality of care for individuals with serious mental illness (SMI) who are enrolled in Florida’s Managed Medical Assistance (MMA) program. A primary objective was to compare operations and impacts of the SMI Specialty plan operated by Magellan Complete Care with Standard MMA plans that serve enrollees with SMI.

The report begins with a brief literature review that summarizes the research on care coordination, which is a required benefit in all MMA plans. The review defines care coordination, discusses implementation challenges, and summarizes the literature about its importance for individuals with SMI. The next section provides background information on Medicaid programs, both at the national and Florida levels, and concludes with a description of the MMA program.

Citation

Armstrong, M. I., Boothroyd, R. A., Rohrer, L., Robst, J., Teague, G., Batsche, C., & Anderson, R. (2016). Access, Integration and Quality of Care for Individuals with Serious Mental Health Challenges Enrolled in Florida’s Managed Medical Assistance Program. Tampa, FL: Louis de la Parte Florida Mental Health Institute. University of South Florida.

Faculty & Staff