Children’s Home Society Case Management Baseline Assessment Study
Overview
This Study is assessing the child welfare case management services provided by Children’s Home Society (CHS) of Florida through their statewide program. The study provides a comprehensive assessment of two selected program sites with a focus on five core domains: case management practice, supervision, training, quality management, and organizational structure and culture.
Goals
- Identify key strengths and challenges of CHS’ case management program.
- Identify external/system factors that support or hinder quality practice.
- Develop recommendations for quality improvement that maximize program strengths.
Long-term Impact
Improve the quality of case management services, leading to improved outcomes for children and families served by CHS’ case management program.
Recent Accomplishments
- Developed tools and protocols for data collection to assess child welfare case management services.
- Completed one site-specific assessment and report, including local-level recommendations for program improvement.


